FAQs

1. What is the status of my order?

Once you have placed your order, we will send you a confirmation email to your mail address to track the status of your order until it is delivered to your house.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order.

2. What are your Business Hours?

Monday- Friday ( 10 AM - 5 PM) GST

3. How can I call you for help?

Phone Number: +13322626736

 

4. What is the mailing address to contact you?

Email: info@wolflocker.com

5. When will I hear back about my email inquiry?

We typically respond to emails within 1 business day

6. What payment methods do you accept?

You can purchase on our website using a debit or credit card.

We additionally offer Apple Pay

You can chose these payment methods at checkout.

7. What if I'm not home?

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

8. Can I exchange an item?

We do accept exchanges and they follow the same conditions as returns

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

9. When will my order arrive?

  • Handling time is 1-3 Business Days (Mon To Fri)
  • Transit time: 4-5 Business Days (Mon To Fri) 
  • Shipping Method: Standard Shipping

10. What countries do you ship to?

We ship to the United Arab Emirates 

 

Need Help Or Support?

 

Email: info@wolflocker.com

Phone Number: +13322626736

Working Hour: Monday- Friday ( 10 AM - 5 PM) 

Physical Address: 8206 Louisiana Blvd NE Suite A, Albuquerque New Mexico 87113, United States.